Shipping Policy

Order processing

All orders are processed within 2 to 4 business days from the time payment is confirmed. During this time, we make sure to carefully prepare your order for shipment.

Estimated delivery time

Once processed, the estimated delivery time is 7 to 10 business days, depending on the delivery location and the availability of the courier service. Please note that this period is estimated and may vary due to circumstances beyond our control, such as carrier delays, holidays or weather conditions.

Shipping costs

Shipping costs are calculated at the time of purchase and depend on the destination and weight of the order.

Order tracking

Once your order has been shipped, you will receive an email with the tracking number and the information necessary to track your shipment.

Delivery address

It is the customer's responsibility to provide a correct and complete delivery address. We are not responsible for delays or losses caused by incorrect or incomplete information.

Contact for inquiries

If you have any questions about your order, delays or any aspect related to shipping, you can contact us at batbaby@use.startmail.com. Our team will assist you shortly.